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Terms and Conditions & Payment Disclosures
Transparent payment justifications, digital service delivery guarantees, merchant terms, and user policies.
Last updated: September 15, 2026
Transparent Value Exchange & Payment Justification
Skillitrix operates under strict digital service guidelines, PCI-DSS payment gateway standards, and Google Quality Rater transparency criteria. All fees charged on our platform represent legitimate fees for cloud GPU infrastructure, real-time AI API overhead, and specialized content curation. We explicitly state our payment motivations to ensure full clarity for our users, payment processors, and search engines.
1. Acceptance of Terms & Digital Service Agreement
By accessing, creating an account on, or purchasing credits/subscriptions on the Skillitrix platform ("Skillitrix", "we", "us", or "our"), you enter into a legally binding agreement under these Terms and Conditions. If you do not agree with any provision herein, you must refrain from accessing or making payments on our website.
2. Nature of Digital Educational Services
Skillitrix is an educational technology (EdTech) platform offering specialized AI-driven assessment preparation, company-calibrated mock tests (e.g., TCS NQT, Infosys, Cognizant, Accenture, Capgemini, IBM), automated code compilation, and diagnostic scorecards.
Disclaimer: Skillitrix provides practice and preparation tools only. We do not sell employment guarantees, job offers, or official exam hall tickets. Payments cover platform practice technology and AI compute costs exclusively.
3. Payment Motivation & Technical Overhead Breakdown
To maintain transparency with search engines, payment gateways, and users, we explicitly outline the core reasons why Skillitrix levies fees for premium practice tiers:
3.1 Operational & AI Compute Overhead
Processing interactive mock tests with real-time feedback requires substantial cloud engineering resources:
- Real-Time LLM & Speech Inference: Speech-to-text evaluation, live dialogue management, and custom rubric processing incur real-time API and GPU compute expenses for every completed session.
- Automated Code Execution Sandboxes: Executing candidate code submissions in isolated, secure Docker containers with strict memory and runtime limits demands high-throughput server capacity.
- Continuous Pattern Research: Dedicated engineering teams analyze active 2026 MNC recruitment trends to continuously calibrate question banks and rubric models.
3.2 Deliverables Provided Upon Payment
When a payment is completed, the user receives immediate, direct digital value:
- Instant Access to Mock Exam Batteries: Multi-section test tracks matching real exam timer constraints and question distributions.
- Diagnostic Scorecards & Line-by-Line Annotations: Detailed breakdown of accuracy, time management, topic bottlenecks, and structural strengths.
- Step-by-Step Code & Math Walkthroughs: Comprehensive explanations and optimal algorithmic solutions for all test questions.
- Historical Attempt Storage: Dashboard persistence of performance history to track score improvements over time.
4. Billing Transparency, Currency & Gateway Security
- Currency: All fees are stated in Indian Rupees (INR ₹) unless explicitly converted at checkout.
- No Hidden Charges: Prices displayed on the pricing page are inclusive of applicable service fees and taxes.
- PCI-DSS Compliance: Payment transactions are handled via accredited, PCI-DSS compliant payment processing partners (e.g., Razorpay, Stripe, UPI, Cards, Net Banking). Skillitrix does not store credit card numbers or banking credentials.
- Subscription Renewals: Auto-renewing plans can be paused or cancelled at any time directly through user account settings prior to the next billing date.
5. Refund, Cancellation & Dispute Policy
Because digital access and AI compute resources are allocated immediately upon test initiation, purchases are generally non-refundable once practice credits or test sessions have been consumed.
However, to protect candidate rights and fulfill payment processor guidelines:
- Technical Failures: If a verified server outage prevents you from completing a paid assessment, contact support within 7 days for a full credit restoration or refund.
- Duplicate Transactions: Accidental double charges will be refunded in full via the original payment method within 5–7 business days upon notice.
Submit refund claims to support@skillitrix.com with your transaction ID and registered email.
6. Fair Usage Policy & Security Integrity
Paid accounts and assessment quotas are licensed to a single individual user. Credential sharing, automated content scraping, reverse engineering of rubric models, or attempts to bypass test timers are strictly prohibited and will lead to immediate account termination without refund.
7. Contact Information & Merchant Support
For questions regarding payment policies, billing verification, or service delivery:
Skillitrix Merchant & Support Team
Official Support Email: support@skillitrix.com
Platform Inquiry Page: https://www.skillitrix.com/contact
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